SHIPPING & RECEIVING INSTRUCTIONS
DASH Auto Logistics takes initiative-taking measures to ensure that accidents do not happen. But in the world of planning, they can and do occur. Please take a moment to review the valuable information below and distribute to your team, as an educational piece that will prove to be invaluable.
An Explanation of the Bill of Lading (BOL) Process:
A BOL is a contractual agreement between DASH Auto Logistics, you, and the driver. It serves as a protective document for you. If properly done, the BOL will outline the condition of the unit(s) at time of pick up, and at the time of delivery. In the event of claimed damages, this valuable document will serve as evidence of where responsibility falls. If a BOL is singed as received in good condition, damage claims cannot be processed. This means the transportation costs and repairs will remain your responsibility. It is highly recommended that you carry insurance coverage on any unit(s) being transported to mitigate any claims that may occur.
Shipping:
Prior to loading, the drivers will do a physical inspection with you, or the appointed person on all units being transported. Any pre-existing damage must be noted in detail on the BOL before signing and printing your name.
The driver will take photographs of each unit; all four sides while including the top. It is highly recommended that you do the same. The driver is instructed to provide you with a shipping BOL. It is highly recommended that you request a copy.
Receiving:
Once the driver unloads the vehicle(s) at the time of delivery, they are mandated to do a physical inspection with you, or the appointed person on all units being delivered. It is important to do a detailed inspection of the unit(s).
Road grime is common during transport, so please take your time and demand that any damage found is noted on the BOL before signing and printing your name. DO NOT SIGN ANY BILL OF LADING UNTIL YOU ARE SATISFIED.
DOING SO RELEASES THE DRIVER AND DASH HARMLESS OF ANY AND ALL CLAIMS. Drivers are instructed to take photographs of each unit; all four sides including the top. It is highly recommended that you do the same. The driver is obliged to provide you with a copy of the delivery BOL. It is highly recommended that request a copy. At any point you may have questions during this process, please contact your account representative for assistance.
Step-by-Step Outline
- At time of loading, have the driver present a BOL.
- Do a detailed inspection with the driver and mark any pre-existing damage on the BOL shipping section.
- Take photographs.
- Sign and print your name with date.
- Upon delivery, have the driver present a BOL
- Do a detailed inspection with the driver and mark any damage or findings on the BOL if present.
- Take photographs.
- If damage is found, contact your account manager at DASH immediately AND our claims department, at CLAIMS@DASHAUTOLOGISTICS.COM before signing the BOL.